Time to open up nominations for Post of the Month. As always I have a short starting list below but please do add to these with any good posts that you've read over the past month that you thought were particularly good. Thanks to John for already nominating my own post on customer-centricity, and I've included Meg's playbook even though it's not technically a post (but it is very good). So, my starting list is:
"A lot of the most interesting people in the industry are leaving the traditional walls of the industry, yet they’re exactly the people that the industry needs". Great thoughts from Heidi Hackemer on setting up her own business
"The Long and Short will tell stories of innovation that are thoughtful, hopeful and questioning. We will attempt to give people new vantage points on how the world is changing and how they can make a difference". Looks good.